Yes, 925 sterling silver can tarnish over time. This is a natural process caused by exposure to air, moisture, and skin contact. However, with proper care, you can maintain its shine and prevent tarnishing. To keep your silver jewelry looking its best, store it in an airtight container when not in use and clean it regularly with a soft cloth. Proper maintenance will help preserve its brilliance and longevity.

To keep your OPHIUS jewelry looking its best:

• Avoid Chemicals: Keep away from perfumes, lotions, and water. Remove before swimming or showering.
• Prevent Damage: Take off before exercising or sleeping.
• Proper Storage: Store in the OPHIUS box in a cool, dry place, separate from other items.
• Clean Regularly: Wipe with an OPHIUS Cleaning Cloth and wash gently with mild soap and water when needed.

Yes, each piece is sent in a stylish, high-quality box, perfect for gifting. Additionally, we offer a special gift wrapping service for an extra fee. This service ensures your order is sent in luxurious gift packaging. For details and pricing, please contact us.

Handcrafted products typically require 3-5 business days to complete. We consistently aim to exceed expectations and deliver ahead of schedule.

• USPS Standard Shipping: Your order will be delivered within 4-7 business days after shipping. This option is free of charge.

• UPS Express Shipping: Your order will be delivered within 2-4 business days after shipping. An upgrade to this shipping option is available for an additional fee.

You can choose the shipping option that best fits your needs and schedule. Once your order is shipped, you will receive a tracking number, allowing you to track your order online.

Our products are shipped from United States and has a service of door to door delivery in a short time.Secure online shopping to worldwide customers.

Yes, we stand by the quality of our products and offer a 2-year warranty on all our pieces. We provide free repair or replacement for any material or workmanship defects.

What Is Not Covered?

While our warranty is extensive, it does not cover:

1. Damage from accidents, misuse, or improper care.
2. Alterations or repairs by unauthorized third parties.
3. Normal wear and tear, such as surface scratches.
4. Damage caused by detergents, chemicals, or harsh substances.

To ensure longevity, handle your jewelry with care and avoid exposure to harmful elements.

You can cancel your order within 6 hours of placing it. After this period, the order will enter production, and no cancellations or changes can be made.

Yes, we create custom designs and personalized products, and we offer discounts for bulk orders. Please contact us for details, pricing, and discount rates.

We accept returns and exchanges within 14 days of delivery. If the item doesn't fit or if you are unsatisfied with your purchase, please contact us to initiate a return or exchange. Items must be in their original condition and packaging.

Personalized items are not eligible for return or exchange unless they arrive damaged or defective. In the unlikely event of a material defect with your purchase, we are more than happy to create a replacement for you. We take pride in our craftsmanship and strive to deliver products of the utmost quality.

𝐀 𝐫𝐞𝐭𝐮𝐫𝐧 𝐦𝐮𝐬𝐭 𝐛𝐞 𝐬𝐡𝐢𝐩𝐩𝐞𝐝 𝐰𝐢𝐭𝐡 𝐓𝐫𝐚𝐜𝐤 & 𝐓𝐫𝐚𝐜𝐞. 𝐁𝐮𝐲𝐞𝐫 𝐢𝐬 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐬𝐡𝐢𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐬𝐡𝐢𝐩𝐦𝐞𝐧𝐭 𝐜𝐨𝐬𝐭.